Online Appointment Scheduling System FOROS operates as an automatic online reception desk for your service. Following the link from your web page, visitors are directed to the section where they can place an appointment request in less than a minute. In this area, they may monitor appointment status as well as request and receive confirmation and reminder SMSs.
At the same time, you and your authorised personnel have access to your customer’s appointment requests on the web site, where all your service schedules, business information and pending appointments are neatly and securely organised. All appointment requests come with customer contact information and specific details you requested on service appointment form.
The Appointment Scheduling Software FOROS is available as a hosted solution. Server Enterprise versions are available by your request.
General Features Include
- Provides online and internal access to services and assets for Customers and Staff.
- Add Business Location.
- Service Schedule Setup for each location
- Personnel Setup for each location
- Business Hours Setup.
- Business Holidays Setup.
- Upload staff images and profiles.
- Add unlimited resources any time.
- Manage clients for each location.
- Make appointment for a new or existing customer.
- View appointment history for a date range.
- Appointment summary for any period of time.
- Unique visual appointment reservation tool for staff (takes seconds to book an appointment).
- Add / Edit Products and Gift Vouchers.
- Sales reports and history.
- Search mechanisms for staff.
- Resources are scheduled and booked in 24/7 real-time, automatically, with data available for easy reporting and analysis.
- No duplicate bookings security features.
- 3 levels of authorization.
- Customizable email and SMS confirmation and reminder messages for customers and staff.
- Intuitive and very user-friendly interface for clients and staff.
- Reschedule appointments.
- New client driven features continually being added as automatic upgrades.
- Automatically process credit cards through PayMate and view the payment status for each appointment.
- Sell products through your own integrated online shop (if required).
- Automatically keep track of changes by e-mail, daily reports.
This appointment booking software system can be configured to satisfy a variety of other requirements and solution needs within your business or organisation.
Click on the image to view a screenshot
Main client window
Service type selection window
Time selection window
Point-of-Sale (Control panel)